Free First Online Thursday Class 7.00pm - 8.30pm

Cancellation Policy

Booking Policy for Paid Classes * Classes must be booked and paid for in advance. * Your booking is confirmed once payment has been received. * Please ensure that the email address and contact details provided at booking are correct, as class links and important updates will be sent there. * Bookings are personal and cannot be transferred to anyone else, e.g. via email........ HOWEVER, you can invite anyone else in your household to attend with you at no extra cost Cancellation Policy * You may cancel your booking up to 24 hours before the class starts. * Cancellations made at least 24 hours in advance may be transferred to another available class or refunded, subject to the refund terms below. * Cancellations made less than 24 hours before the class are normally non-refundable and cannot be transferred. * If you are unable to attend because of an unexpected emergency, please contact us as soon as possible. We may offer a class transfer at our discretion. Please just get in touch with me and lets chat. Thank you. Refund Policy * Cancellations made at least 24 hours before the scheduled class are eligible for a full refund. * Refunds will normally be issued to the original payment method within 5–10 business days, depending on your payment provider. * Instead of a refund, you can choose to transfer your payment to another class. * Missed classes or cancellations made less than 24 hours before the class are not eligible for a refund. * If a class is cancelled or rescheduled by the instructor, you will be offered a full refund or the option to transfer your booking to another class. * If technical problems on the instructor's side prevent the class from taking place, you will be offered a full refund or a replacement class. Late Arrival & No-Show Policy * Please join the online class at least 10 minutes before the scheduled start time. * If you arrive late, you may join where technically possible, but the class will not be extended to compensate for late arrival. * No-shows are treated as late cancellations and are not eligible for a refund. Exceptional Circumstances We understand that unexpected circumstances can occur. If you experience an emergency or exceptional situation, please contact me as soon as possible. I will give fair and compassionate attention to your issue. By booking an online yoga class, you confirm that you have read and agreed to these booking, cancellation and refund terms.

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